Praim Support

Do you need assistance on Praim products?

Our services technical support are the best guarantee and are accessible through the Wiki and the private area MyPraim.

Check out our guides!

Technical documentation

The Wiki is a mine of detailed technical information on all Praim products. With its dedicated sections it guides you through the step-by-step installation of new products and the discovery of all the features. Whether you are a new Praim user or an experienced technician, our Wiki will be your reference.
Find out how to face your technical challenges quickly and effectively by consulting:

  • Product technical documentation
  • “Getting Started” introductory guides
  • How-Tos & FAQs
  • Release notes
  • Praim products life cycle

Sign up to MyPraim!

Service portal

MyPraim is the private area designed to offer you all the tools needed to manage your Praim products. Request support, access exclusive content, manage your devices in a simple and intuitive way and discover the latest news from the Praim world. Register and start taking advantage of all the benefits reserved for our customers:

  • Open support tickets
  • Download software and firmware updates
  • Access product trials
  • Register products
  • Check software licenses and warranties

In addition, if you are a reseller, you can also renew your Partnership and carry out Deal Registrations.