Since the beginning of 2020 and the onset of the Covid-19 global pandemic, organizations worldwide scrambled to place the technologies and other solutions needed to satisfy work from home and social distancing mandates.

Still, in 2021, many businesses are continuing to use remote workers as a large, if not majority, of their workforce, so what challenges are they seeing with remote work environments? And what technology tools can they use to help modernize and meet the needs of remote work ?

Continued remote work challenges

While businesses may have shifted employees to work from home layouts, many did so quickly with legacy technologies and with the idea of revisiting these solutions in “phase 2” timelines. Common challenges they need to face include:

  • Management
  • Security

Management

One of the pain points for businesses using legacy technologies for remote workers is management. Many types of management activities are difficult using traditional solutions for remote work. Day-to-day operations, including updates, troubleshooting, configuration, app deployment, maintaining visibility, lifecycle management, user provisioning, upgrades, and many other aspects of managing a remote work environment, come into play managing remote end-users and their devices.

Why are legacy remote work solutions challenging to manage? Generally speaking, it comes down to the connectivity required for managing remote endpoints. In the traditional on-premises environment, managing endpoints requires specialized network ports and connectivity. With home networks and other networks not controlled by corporate network teams, this is a challenge for traditional solutions.

Employing Remote Desktop Services and other remote connectivity types means many businesses lose all management and control of the remote endpoint used to connect to business-critical environments. It is a risk that many companies are willing to take, especially during the onset of the pandemic. What about other types of traditional remote connectivity solutions that some have employed, such as Virtual Private Network (VPN) connections?

VPN connections help to solve many of the challenges associated with connectivity for managing remote endpoints. However, it creates other challenges and issues. VPN is not a technology that scales very well. Businesses may see issues when attempting to leverage VPN connections for hundreds of remote workers. It can also be challenging to troubleshoot VPN connectivity issues with home networks in the mix. VPN connections also bring up another critical area of concern with traditional technologies used for remote workers – security.

Security

Securing remote work environments is a glaring and vital topic that businesses everywhere have to address with the chosen remote connectivity solution. For one, cybercriminals are placing a laser focus on compromising remote workers. They understand that remote employees are distracted, many are using legacy technologies for remote connectivity, and businesses may have rushed to get a solution in place. The rushed nature of many remote work solutions often leads to security gaps.

When looking at the example above of VPN connections, VPN connections can bring tremendous security risks to the environment. When end-users establish VPN connections to the corporate network, the end-user device directly connects to the corporate network using a virtual tunnel. It means any malware or other security threats on the end-user client connect directly to the corporate network. You can think of VPN connections as a virtual “wire” stretched to a remote home office. VPN connections also make it easy for remote employees to exfiltrate data from the corporate network. Are there better solutions to the challenges for remote work?

Solving remote work challenges with Praim technologies

Solving the complex challenges involved with remote work for businesses involves having the right mix of hardware and software solutions. Praim solutions offer companies the hardware and software solutions that allow managing all endpoints in a 360-degree fashion, providing full visibility, management, security, and other features and benefits.

Praim solutions allow companies to choose between using existing hardware a remote worker may already be using or provide dedicated hardware for end-users to connect to corporate environments. Let’s take a look at the following:

  • ThinOX4PC USB
  • Flexi thin client

Let’s see how each of these solutions allow your business to meet any demand you face with remote work.

ThinOX4PC USB

For many businesses there may not have been time to provision dedicated corporate-issued hardware to remote workers. With that being the case, many of them may have been forced to allow end-users to use their own personal devices to connect to corporate resources. It opens the door for many security risks in the environment.

Praim ThinOX4PC USB provides businesses with the solution to allow remote workers to use their own personal laptop or desktop workstation securely and seamlessly and in a way that enables full visibility and management. Praim ThinOX4PC works by allowing organizations to provide a secure USB device to end-users that allows booting into the secure ThinOX4PC Linux environment. From ThinOX4PC, end-users can connect to sanctioned remote work environments to access business-critical data and services. Using this approach enables leaving the natively installed operating system on the hard disk and allows running the secure remote work environment in parallel.

ThinOX4PC USB
Praim ThinOX4PC USB: a secure Linux remote work environment

It provides other powerful benefits, including:

  • Virus Free
  • Disk write protection
  • USB mass storage lock
  • Full centralized management
  • Configuration & firmware updates
  • Wake on LAN
  • Scheduled activities
  • Unified environment
  • One OS for practically any device
  • Fully managed by ThinMan
  • Extended hardware life

Once end-users are booted into the ThinOX4PC environment, they can securely connect to the remote connectivity solution used by your organization, such as Citrix and VMware Horizon environments.

ThinOX4PC
Securely connecting to corporate remote work environments

Praim Flexi mobile thin client

Businesses who want to provide remote workers with dedicated mobile thin client hardware can choose Praim Flexi, a security and productivity-oriented Thin Client thanks to the robust hardware configuration, including AMD’s Ryzen processor, integrated Radeon graphics, and a 15.6” screen.

ThinOX4PC
Praim Flexi mobile thin client

Main features include:

  • Processor – AMD Ryzen 3 3250U (2C/4T, 2.6/3.5GHz, 1MB L2/4MB L3)
  • Screen– 15.6″ FHD (1920×1080) TN 220nits Anti-glare
  • Graphics – Integrated AMD Radeon Graphics
  • Memory – 4GB Soldered DDR4-2400
  • Battery – Integrated 35Wh
  • Dimension – 362.2mm (14.26″) x 251.5mm (9.9″) x 19.9mm (0.78″)
  • Weight – From 1.85kg (4.08lb)
  • Webcam – 3 Megapixel

Management Solution

Businesses can seamlessly manage both ThinOX4PC and Praim Flexi endpoints using Praim ThinMan, which provides the management and automation of all Praim devices in use. It allows companies to have full visibility, management capabilities, lifecycle management, application control, policy enforcement, and many other great features. ThinMan’s WebSocket Secure protocol only requires remote endpoints have an outbound Internet connection over SSL port 443 to communicate with ThinMan Server, alleviating network challenges.

ThinMan
Managing remote thin client devices securely and seamlessly with Praim ThinMan

Wrapping Up

As organizations today are continuing to leverage the remote workforce heavily, they must provide the tools and solutions that empower end-users.

Praim allows your business to have a 360-degree platform of software and hardware to meet the challenges faced by remote workers. It enables companies to have the ability to provide a platform for remote connectivity with a focus on security. Praim ThinOX4PC provides a secure Linux environment allowing end-users to use personal hardware to connect to the sanctioned remote environment. Praim Flexi delivers a robust and straightforward hardware solution for organizations who want to use dedicated corporate-issued hardware.