My experience at Citrix Summit 2020

2020-01-23T14:48:24+01:00January 23rd, 2020|

Citrix Summit was held also this year in Orlando, Florida, at the Dolphin Hotel. This event represents for me an opportunity to meet the Citrix people with whom we “remotely” collaborate throughout the year. This year there have been about 5,000 participants, including Citrix employees and partners.


The path outlined follows that already traced last year: the migration to the Cloud. The keynote speakers in all sessions talked about how Citrix solutions are now mature (or in any case they will be shortly) to migrate the majority of customers, to Cloud infrastructures. The Cloud is not seen so much as a method to bind the customer, but as an enabler of new features that can better cover – and more quickly – customer needs.
In particular, the Workspace experience will become increasingly inclusive, integrating many technologies (in fact all the keynotes have talked about Citrix solution, rather than specific products).

Cloud: why?

I have attended various speeches and the main topics focused in particular on two aspects: integrability and Analytics.
The integrability of the Workspace solution should allow in the future to have a single panel containing applications, data and notifications capable of enabling the user to manage their daily work from a single control room. During some talks it was clear that there is a desire to bring more and more system integrators to develop integrations with non-Citrix applications through the Workspace, spreading the development of the so-called micro apps.
By collecting usage data through Analytics, on the other hand, it will try to enable automation of all those repetitive and often manual tasks that do not bring value to the company.


This year’s Summit did not bring big announcements from a technical point of view.
In any case, some interesting ideas have been presented: there has been a lot of talk about the integration with Microsoft “Teams”, which using the Webrtc specifications does not require special installations (as happened with HDX optimization regarding Skype4Businness). This new mode of access to remote peripherals should allow compatibility (at least in theory) without the need to test each type of peripheral.
It has been specified that during the year the various tools will also be made available in Cloud installations which are currently available exclusively on On-premise installations.
To do this, it will be necessary to partially review some products, taking them from “standard” type applications to “web” ones.
Another very interesting thing is the simplified introduction of the management of multitenant installations, still complex today. There has been much talk about how a third party product can be easily integrated into the Workspace. In this field there are new tools that can help in many areas: creating apps without having to write code, debugging.

What was missing?

As a company I would have expected, also following last year’s announcements, some more hints to the Workspace Hub project, that was highlighted with great emphasis during last year’s Summit and practically disappeared this year.
Another thing that surprised me was the scarce space given to emerging technologies that are spreading rapidly in a pervasive way, such as containers and kubernetes. If the desire is to involve a great number of developers towards the development of micro apps, I would have also expected some hints as to how these two technologies can be easily integrated.

And Italy?

As has often happened in recent years, Italy has been a protagonist, both in the nominations and in the prizes collected. Italy is included in a wider area called Western and Southern Europe and as regards the winners, in the three categories envisaged, two got prizes – of 5 Italian partners/distributors (out of 9 in total).

Final considerations

From my point of view, being present at the Summit every year is fundamental to be aligned as a technological partner and essential to meet and be able to establish a fruitful collaboration with the company itself and the partners.
Considering the event from my technical side, however, (in fact I’m a developer in my heart) I was not completely satisfied. As a technology enthusiast, I always hope for some extreme innovation announcements that didn’t come this year.