To increase user satisfaction, NovaNext completely renewed its IT with workstations that make it easier to operate, maintaining a high level of security and control.    

Goals

During the redesign of the application and service delivery system, NovaNext set itself the goal of implementing secure, easy-to-use and high-performance digital workstations to introduce a more efficient way of working.

Challenges

The multimedia workstations had to have characteristics and performances closer to those of a physical computer and allow end users to use the corporate Unified Communication tools such as Cisco WebEx Teams and Cisco Jabber.

Solutions

NovaNext implemented the Praim Thin Client solutions in Agile Mode and the ThinMan software solution for an efficient and complete management of all workstations.

Results

NovaNext now manages a more flexible platform that guarantees complete control of new workstations, allowing their centralized management that adapt perfectly to the organization of technical support.