{"id":30369,"date":"2024-10-21T16:46:13","date_gmt":"2024-10-21T14:46:13","guid":{"rendered":"https:\/\/www.praim.com\/?page_id=30369"},"modified":"2024-10-21T16:46:13","modified_gmt":"2024-10-21T14:46:13","slug":"soporte-praim","status":"publish","type":"page","link":"https:\/\/www.praim.com\/es\/soporte-praim\/","title":{"rendered":"Soporte Praim"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center; letter-spacing: .0em; color: #333333; font-size: 20px; font-weight: 400; line-height: 1.2em;\"><span style=\"font-size: 20pt;\"><strong>\u00a1Consulta nuestras gu\u00edas!<\/strong><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-border-color:#000000;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-2 fusion-columns-total-2 fusion-content-boxes-1 content-boxes-icon-with-title content-left\" style=\"--awb-backgroundcolor:#f8fafc;--awb-body-color:#000000;--awb-title-color:#41a1d0;--awb-margin-bottom:0px;--awb-hover-accent-color:#a0ce4e;--awb-circle-hover-accent-color:#a0ce4e;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#f8fafc;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p><a title=\"\" href=\"https:\/\/wiki.praim.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-24436\" src=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-PraimWiki-844x650-1.png\" data-orig-src=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-PraimWiki-844x650-1.png\" alt=\"\" width=\"844\" height=\"650\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27844%27%20height%3D%27650%27%20viewBox%3D%270%200%20844%20650%27%3E%3Crect%20width%3D%27844%27%20height%3D%27650%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-PraimWiki-844x650-1-300x231.png 300w, https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-PraimWiki-844x650-1-768x591.png 768w, https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-PraimWiki-844x650-1.png 844w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/a><\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#f8fafc;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography2-line-height);\">Documentaci\u00f3n t\u00e9cnica<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">La <a title=\"\" href=\"https:\/\/wiki.praim.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Wiki<\/strong><\/a> contiene una gran cantidad de informaci\u00f3n t\u00e9cnica detallada sobre todos los productos Praim. Con sus secciones dedicadas, te gu\u00eda paso a paso a trav\u00e9s de la instalaci\u00f3n de nuevos productos y el descubrimiento de todas las funciones. Tanto si eres un nuevo usuario de Praim como si ya eres un t\u00e9cnico experto, nuestra Wiki ser\u00e1 tu referencia.<br \/>\nDescubre c\u00f3mo afrontar sus desaf\u00edos t\u00e9cnicos de forma r\u00e1pida y eficaz consultando:<\/p>\n<ul>\n<li>Documentaci\u00f3n t\u00e9cnica de producto<\/li>\n<li>Gu\u00edas introductorias \u201cGetting Started\u201d<\/li>\n<li>How-To y FAQ<\/li>\n<li>Lanzamientos<\/li>\n<li>Ciclo de vida de los productos Praim<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: center; letter-spacing: .0em; color: #333333; font-size: 20px; font-weight: 400; line-height: 1.2em;\"><span style=\"font-size: 20pt;\"><strong>\u00a1Reg\u00edstrate en MyPraim!<\/strong><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-border-color:#000000;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-2 fusion-columns-total-2 fusion-content-boxes-2 content-boxes-icon-with-title content-left\" style=\"--awb-backgroundcolor:#f8fafc;--awb-body-color:#000000;--awb-title-color:#41a1d0;--awb-margin-bottom:0px;--awb-hover-accent-color:#a0ce4e;--awb-circle-hover-accent-color:#a0ce4e;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#f8fafc;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p><a title=\"\" href=\"https:\/\/my.cloud.praim.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-24433\" src=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-MyPraim-844x650-1.png\" data-orig-src=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-MyPraim-844x650-1.png\" alt=\"\" width=\"844\" height=\"650\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27844%27%20height%3D%27650%27%20viewBox%3D%270%200%20844%20650%27%3E%3Crect%20width%3D%27844%27%20height%3D%27650%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-MyPraim-844x650-1-300x231.png 300w, https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-MyPraim-844x650-1-768x591.png 768w, https:\/\/www.praim.com\/wp-content\/uploads\/2022\/04\/banner-link-MyPraim-844x650-1.png 844w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/a><\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#f8fafc;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:24px;--fontSize:24;line-height:var(--awb-typography2-line-height);\">Portal de servicios<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p><a title=\"\" href=\"https:\/\/my.cloud.praim.com\/\" target=\"_blank\" rel=\"noopener\"><strong>MyPraim <\/strong><\/a>es el \u00e1rea privada dise\u00f1ada para ofrecerte todas las herramientas \u00fatiles para gestionar tus productos Praim. Solicita soporte, accede a contenidos exclusivos, gestiona tus dispositivos de forma sencilla e intuitiva y descubre las \u00faltimas novedades del mundo Praim. Reg\u00edstrate y empieza a aprovechar todas las ventajas reservadas a nuestros clientes:<\/p>\n<ul>\n<li>Abrir ticket de soporte<\/li>\n<li>Descargar actualizaciones de software y firmware<\/li>\n<li>Acceder a trials de productos<\/li>\n<li>Registrar productos<\/li>\n<li>Verificar licencias y garant\u00edas de software<\/li>\n<\/ul>\n<p>Adem\u00e1s, si eres revendedor, tambi\u00e9n puedes renovar la Partnership y acceder al Registro de Oportunidad.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":30435,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-30369","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soporte Praim &#8211; Praim<\/title>\n<meta name=\"description\" content=\"Los servicios y soporte t\u00e9cnico de Praim son la mejor garant\u00eda y son accesibles a trav\u00e9s de la Wiki y del \u00e1rea privada MyPraim. \u00a1Descubre c\u00f3mo!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.praim.com\/es\/soporte-praim\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte Praim &#8211; Praim\" \/>\n<meta property=\"og:description\" content=\"Los servicios y soporte t\u00e9cnico de Praim son la mejor garant\u00eda y son accesibles a trav\u00e9s de la Wiki y del \u00e1rea privada MyPraim. \u00a1Descubre c\u00f3mo!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.praim.com\/es\/soporte-praim\/\" \/>\n<meta property=\"og:site_name\" content=\"Praim\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.praim.com\/wp-content\/uploads\/2024\/10\/Praim-Support.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/es\\\/soporte-praim\\\/\",\"url\":\"https:\\\/\\\/www.praim.com\\\/es\\\/soporte-praim\\\/\",\"name\":\"Soporte Praim &#8211; 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