Article by Edoardo Bellocchi

IT Automation: The benefits of centralised management of workstations for your company

When it comes to transforming IT, we refer to the many ongoing changes in infrastructure management. Among the various priorities that emerged over the last few years, an important part is the need to automate a number of business IT infrastructure activities. In particular, within the IT Automation, an important role is played by the automation of desktop devices, both PCs and thin and zero clients. The latter are increasingly welcome in companies, especially for their key role in simplifying infrastructures, even in the light of cloud development, which offers desktop virtualization solutions or as-a-service solutions that find in thin and zero client devices a very good allied to create safe and optimised workstations, with reduced energy consumption, but above all easy to administer.

Optimise the management of the infrastructure

In a sense, having an easy-to-manage infrastructure has always been the true target of the IT departments in all companies, although management simplicity does not have to translate into a bottleneck of performances perceived by end users and reflecting on overall productivity. The main requirement in this digital transformation scenario is to provide solutions that optimise the corporate information environment and reduce the TCO, the total cost of ownership, while at the same time being able to grant and improve overall IT infrastructure performance. Some skeptic might perhaps notice that we are talking about squaring the circle. But, in reality, it is about the benefits of using centralised workstation management tools: originally created for large corporations, typically enterprise-level, these tools are nowadays also adopted by the most advanced medium-size companies. The reason why is easy to explain: when you start to have more than 30 workstations, or when you have multiple distributed workstations in physically distant places, a centralised management tool becomes a solution that can provide consistent benefits.

Benefits in the foreground

But what are these advantages? We go from the possibility for IT administrators to be “present” on any device (no matter where this is physically, with the only requirement of having an internet connection), to the ability to make interventions on devices, such as updates or distribution of new software, in hours when systems are not in use, with scheduled activities allowed by the management tool. Similarly, being able to carry out remote maintenance activities and especially in non-business hours, has the undoubted advantage of not to interfere with user operability and avoiding negative reflections on company productivity. But not only: having a centralised administration tool also allows you to maximise your energy savings, thanks to the homogeneous implementation of policies that shut down devices in case of downtime. In addition, centralisation also allows for the highest uniformity of the solutions installed on the systems, resulting in operational level uniformity.

Reduce operating expenses

Automating the IT managers’ tasks through centralised management tools has in essence the undeniable advantage of being able to constantly monitor installed systems, administering them instantly and in a simple way, with the ability to quickly resolve all requests for assistance without being physically present at the concerned workplace. Simplifying and reducing the time it takes to manage all of your workstations in your company is the best way to reduce the operating costs of an important component of the company IT infrastructure.

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