{"id":5169,"date":"2016-10-07T10:14:18","date_gmt":"2016-10-07T15:14:18","guid":{"rendered":"https:\/\/www.praim.com\/?p=5169"},"modified":"2023-02-02T17:27:27","modified_gmt":"2023-02-02T16:27:27","slug":"la-soddisfazione-supportoit","status":"publish","type":"post","link":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/","title":{"rendered":"La soddisfazione @SupportoIT"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><strong>Soddisfazioni&#8230; <\/strong>Parliamo di quelle volte in cui questo lavoro fatto prevalentemente di ascolto, di attenzione, di concentrazione, di passaggio funambolico da un argomento all&#8217;altro e ricerca spasmodica di un motivo al malfunzionamento dichiarato da chi ti chiama; parliamo di quelle volte che ti riservano, inaspettato e motivante, un istante di soddisfazione.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u00c8 vero, siamo costantemente concentrati sui problemi&#8230; Su quelli che intravediamo, e magari poi non si rivelano cos\u00ec gravi, oppure su quelli segnalati dal cliente che corriamo a risolvere quasi fosse un intervento a cuore aperto!<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Poi implicita viene quella frase che non ti aspetti e che il cliente ti dice:\u00a0<strong>\u201clo so che hai in carico il mio problema e so che lo risolverai!\u201d<\/strong>. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">\u201cTutto qui dite?\u201d La risposta d&#8217;impulso non \u00e8 traducibile, ma sforzandoci di usare un vocabolario forbito traduciamo l&#8217;espressione con un \u201c&#8230;Ti pare poco?\u201d<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Soprattutto in quest&#8217;epoca in cui puoi accedere ai centri supporto di qualsiasi marca, ben pochi (mi dicono) ti mettono in contatto non con una struttura lontana o un numero verde, ma con una persona che ti garantisce continuit\u00e0 e competenza.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Non \u00e8 certamente questa singola persona a risolvere il tuo problema, ma \u00e8 lei personalmente che lo prende in carico, lo esamina, lo ricontrolla, lo confronta, ne parla con chi ne sa, diventa il tuo avvocato di fronte a chi lo ritiene normale, banale magari inevitabile, si confronta con te, cliente, ed infine ti fornisce una soluzione&#8230;\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Soddisfazioni&#8230; Parliamo di quelle volte in cui questo  &#8230;<\/p>\n","protected":false},"author":26,"featured_media":5167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[516],"tags":[],"class_list":["post-5169","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archivio"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La soddisfazione @SupportoIT<\/title>\n<meta name=\"description\" content=\"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La soddisfazione @SupportoIT\" \/>\n<meta property=\"og:description\" content=\"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/\" \/>\n<meta property=\"og:site_name\" content=\"Praim\" \/>\n<meta property=\"article:published_time\" content=\"2016-10-07T15:14:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-02T16:27:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Carlo Santini\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"Carlo Santini\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/\"},\"author\":{\"name\":\"Carlo Santini\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#\\\/schema\\\/person\\\/ee41290330e3fe2f2d36f02614c2dfe5\"},\"headline\":\"La soddisfazione @SupportoIT\",\"datePublished\":\"2016-10-07T15:14:18+00:00\",\"dateModified\":\"2023-02-02T16:27:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/\"},\"wordCount\":239,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/header-carlo.png\",\"articleSection\":[\"Archivio\"],\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/\",\"url\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/\",\"name\":\"La soddisfazione @SupportoIT\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/header-carlo.png\",\"datePublished\":\"2016-10-07T15:14:18+00:00\",\"dateModified\":\"2023-02-02T16:27:27+00:00\",\"description\":\"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/header-carlo.png\",\"contentUrl\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/header-carlo.png\",\"width\":1500,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/news\\\/la-soddisfazione-supportoit\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.praim.com\\\/it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"La soddisfazione @SupportoIT\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#website\",\"url\":\"https:\\\/\\\/www.praim.com\\\/it\\\/\",\"name\":\"Praim\",\"description\":\"Smart Access to your Cloud\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.praim.com\\\/it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#organization\",\"name\":\"Praim srl\",\"url\":\"https:\\\/\\\/www.praim.com\\\/it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2019\\\/12\\\/praim-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.praim.com\\\/wp-content\\\/uploads\\\/2019\\\/12\\\/praim-logo.png\",\"width\":230,\"height\":230,\"caption\":\"Praim srl\"},\"image\":{\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.praim.com\\\/it\\\/#\\\/schema\\\/person\\\/ee41290330e3fe2f2d36f02614c2dfe5\",\"name\":\"Carlo Santini\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g\",\"caption\":\"Carlo Santini\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"La soddisfazione @SupportoIT","description":"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"it_IT","og_type":"article","og_title":"La soddisfazione @SupportoIT","og_description":"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.","og_url":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/","og_site_name":"Praim","article_published_time":"2016-10-07T15:14:18+00:00","article_modified_time":"2023-02-02T16:27:27+00:00","og_image":[{"width":1500,"height":600,"url":"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png","type":"image\/png"}],"author":"Carlo Santini","twitter_card":"summary_large_image","twitter_misc":{"Scritto da":"Carlo Santini","Tempo di lettura stimato":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#article","isPartOf":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/"},"author":{"name":"Carlo Santini","@id":"https:\/\/www.praim.com\/it\/#\/schema\/person\/ee41290330e3fe2f2d36f02614c2dfe5"},"headline":"La soddisfazione @SupportoIT","datePublished":"2016-10-07T15:14:18+00:00","dateModified":"2023-02-02T16:27:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/"},"wordCount":239,"commentCount":0,"publisher":{"@id":"https:\/\/www.praim.com\/it\/#organization"},"image":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#primaryimage"},"thumbnailUrl":"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png","articleSection":["Archivio"],"inLanguage":"it-IT","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/","url":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/","name":"La soddisfazione @SupportoIT","isPartOf":{"@id":"https:\/\/www.praim.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#primaryimage"},"image":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#primaryimage"},"thumbnailUrl":"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png","datePublished":"2016-10-07T15:14:18+00:00","dateModified":"2023-02-02T16:27:27+00:00","description":"Parliamo di quelle volte in cui, lavorare in un centro di supporto IT, ti riserva un istante di soddisfazione inaspettato.","breadcrumb":{"@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#primaryimage","url":"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png","contentUrl":"https:\/\/www.praim.com\/wp-content\/uploads\/2018\/08\/header-carlo.png","width":1500,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.praim.com\/it\/news\/la-soddisfazione-supportoit\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.praim.com\/it\/"},{"@type":"ListItem","position":2,"name":"La soddisfazione @SupportoIT"}]},{"@type":"WebSite","@id":"https:\/\/www.praim.com\/it\/#website","url":"https:\/\/www.praim.com\/it\/","name":"Praim","description":"Smart Access to your Cloud","publisher":{"@id":"https:\/\/www.praim.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.praim.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.praim.com\/it\/#organization","name":"Praim srl","url":"https:\/\/www.praim.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.praim.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/www.praim.com\/wp-content\/uploads\/2019\/12\/praim-logo.png","contentUrl":"https:\/\/www.praim.com\/wp-content\/uploads\/2019\/12\/praim-logo.png","width":230,"height":230,"caption":"Praim srl"},"image":{"@id":"https:\/\/www.praim.com\/it\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.praim.com\/it\/#\/schema\/person\/ee41290330e3fe2f2d36f02614c2dfe5","name":"Carlo Santini","image":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/secure.gravatar.com\/avatar\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/69e966b8462c43a13f7cff68145574c6e70f5c03e5b9f5884c3eb8a4d7bceae5?s=96&d=mm&r=g","caption":"Carlo Santini"}}]}},"_links":{"self":[{"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/posts\/5169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/comments?post=5169"}],"version-history":[{"count":1,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/posts\/5169\/revisions"}],"predecessor-version":[{"id":5170,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/posts\/5169\/revisions\/5170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/media\/5167"}],"wp:attachment":[{"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/media?parent=5169"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/categories?post=5169"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.praim.com\/it\/wp-json\/wp\/v2\/tags?post=5169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}