Trento, January 29th, 2018 – Praim announces the release of the new 7.7.2 version of the ThinMan console, improving the license request and technical support service.
Two new features to be highlighted in this new version:
- New functionality of sending of license renewal request
Through this new feature, the user can generate a PDF for the renewal request or the addition of new software licenses, directly from the management console. The ThinMan administrator will therefore be able to manage the licenses of ThinMan, Agile and ThinOX4PC products in a simpler way. The generated document can be used to request in a precise way a quote to the Praim resale channel.
- Improved technical support data collection functionality
Added the possibility to retrieve the log file of the device for which remote assistance is requested, in order to understand the problems and offer a more targeted and effective support service.
Version 7.7.2 of the ThinMan console is already available for download in the My Praim dedicated area.